Built to end the chaos of field service

From the moment a work order is created through close-out, every status, action, message, schedule change, exception, and note lives in one unified timeline. Never reconstruct a job from email threads again.

Offer fixed appointments, flexible windows, or multi-day jobs. Customers and technicians can counter-offer the schedule and the price—web and mobile. Auto-accept rules and reconfirmation reminders run on their own.

Every open job on a live map, with status filters and clustering for busy days. Pick the map provider that fits your account—open source or commercial.

Set service standards, define business hours and holidays, and the platform watches for breaches—with grace periods and tiered automatic penalties.

One readiness check tells your dispatcher exactly what is missing—location, pricing, schedule, custom fields, devices, documents, tasks—before a job goes out the door.

Technicians check in within range of the site (with dispatcher override), en-route status is tracked, and pre-defined exception codes capture reality with photo evidence required when it matters.

Group jobs under customer projects with budget and scope control. Track every device through its full life—warranty, parts, preventive maintenance, health scoring. Capture every billable cost with precise rate cards and per-job pricing snapshots.

Photos, signatures, and checklists captured on phone or browser. AI describes and verifies every upload. Required deliverable slots ensure nothing is missed.

Real-time in-app notifications and email coverage for every major work-order event—assignment, counter-offer, reconfirmation, marketplace publish, SLA warnings, and status transitions.

Built for the field—native maps, dark theme, accessibility tested, keeps working when signal drops. The mobile app focuses on field execution; the web app remains the admin canvas.

Site check-in, on-site exception logging, deliverable slots, marketplace request and counter-offer with pricing, embedded AI assistant with role-aware suggestions and per-turn time + location context.

Each upload is described and scored automatically, and the result is surfaced on the work order. Configurable per account.

Register a device—the platform fetches manuals, repair guides, parts catalogs, and troubleshooting tips and stores them in a structured profile. Refresh on demand.

One place to choose your AI model and credentials—reused across the assistant, photo verification, and device enrichment. Swap providers without touching the rest of the platform.

Each customer's data is fully separate from the next—the right model for service companies, MSPs, facilities operators, and brokers.

Onboard vendors by email invitation or self-signup. Self-served technician profiles with skills, certifications, availability, and avatars.

Pull device readings and meter data from leading fleet management providers. One provider is supported today; more are queued.

Real outbound notifications fire on every work-order event. Trigger emails, team-chat messages, accounting and ERP updates, or anything else—the workflow engine ships pre-installed.

Operations, customers, vendors, technicians, and platform admins each get their own dashboard with summary, time-series, status mix, SLA performance, and review scores. Week, month, and quarter date presets.

Programmatic access to the full surface of FlowNexus. Build, integrate, and automate.

A full AR/AP module on top of closed-work-order settlements—customer and vendor invoices with a draft→finalized→sent→paid lifecycle, line items, PDF generation with signed-URL download, payments, credit notes, and disputes.

Publish to internal vendors, independent vendors, or independent techs with applications, selection, and bilateral counter-offers. The AI Co-Dispatcher can run the whole loop—schedule, publish, and assign the best-scoring technician—on its own.

A translated UI (DE, EN, ES, FR, PT) with regional configuration, plus per-customer and per-vendor portal branding layered on top of your account brand.

Hardened against the standard web vulnerabilities. Body-size, upload-size, and signup rate limits configurable from a Security Settings page.